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Warranty Information

The following is in addition to any manufacturers warranty and is applicable when buying a watch from us. The 12 Month Warranty covers you against any manufacturing or mechanical defects that arise within 12 months of the date above. If a defect presents itself, the item must be sent to us as soon as possible for assessment (at your expense). If a manufacturing defect can be confirmed, the item will then be repaired. This may involve sending the item to the original manufacturer and therefore repair times cannot, unfortunately, be guaranteed.

This warranty does NOT cover against LOSS or THEFT of the item. It does NOT cover against ACCIDENTS, MISUSE, NEGLECT, GENERAL WEAR AND TEAR and SUBMERSION IN WATER OUTSIDE OF THE MANUFACTURERS RECOMMENDED LIMITS. ANY WEAR TO WATCH STRAPS IS DEEMED ACCEPTABLE WEAR AND THEREFORE, NOT COVERED.

Some items will include the original and official manufacturers warranties or a portion of it. Please see the individual item page for specific details of the length of the warranty for each item. Alternatively please use the 'Ask A Question' button if you require clarification. For details on the specific warranty terms and conditions for each manufacturer, please visit their website, contact them or an authorised dealer or the paperwork accompanying the watch. If you wish to claim against the warranty for any reason, please contact us in the first instance and we'll be happy to assist. 

* Your normal statutory rights still apply.